Adding a Direct Guard Service to your Site

Adding a Direct Guard Service to your Site

If your site would like to use a direct guard service available for emergency patrols at night, use this guide to configure the Guard Company's direct information for call outs. 
Providing this information will allow the operators access to call the configured Guard Company for any on site emergencies during monitored hours. 
*Ensure to include the Guard on your Standard Operating Procedure updates. This will instruct the operators when to use the Guard Service. 

1. Inside your Site, click on the Guard Button 



2. Enter in the Guard information. 

Be sure to include any notes you would like the operators to know about the guards when calling out 


3. Edit your Information:




    • Related Articles

    • View and Edit your Site SOPs

      Standard Operating Procedure lists are the ordered actions that the operator is instructed to take in the event of an incident escalation for your specific site. Take a look at the below example in your Bounty Hunter app: You'll notice that in an ...
    • How do I create a Site?

      Quickly create Sites for video monitoring accounts and send all the data to the monitoring station After you Create an Account, you will be brought to the Account Details (Site List) page; select the "+" button in the bottom right to start the site ...
    • Add a Camera to a Site

      Add a camera and configure all of its details from inside the app VMS ID The cameras ID number in the VMS Name The cameras name is displayed in the UI and reports VMS Name The camera's name in the VMS and VMS apps Critical Notes Critical notes for ...
    • Add an Address to a Site

      Add structured address data to a Customer Site. The address information will be pre-filled with the Account's primary address. If you create a site at a different address, change it before submitting it. Line 1 This line should include the Street ...
    • Configuring Site Supervision Rules

      Supervision rules tell our monitoring software what kind of analytic activity you want the monitoring station to look out for and the event type that is presented to the operators for review. 1. Click on "Supervision Rule" to add your first rule in. ...