Create Site
Configuring Site Supervision Rules
Supervision rules tell our monitoring software what kind of analytic activity you want the monitoring station to look out for and the event type that is presented to the operators for review. 1. Click on "Supervision Rule" to add your first rule in. ...
Configuring your Site's Arming Rules
Our system provides robust configuration capabilities to accommodate the variances your site may need for monitoring times by using arming rules. Arming rules are the configured times that your monitored site will arm and disarm. When your site is ...
Checklist for Submitting your Site to go Live
Use this guide to ensure your site has been submitted properly, includes all the information needed and is ready to go live! 1. Check on the green checkmarks. Confirm you have green checkmarks across all site fields in your Bounty Hunter app. 2. Take ...
Adding a Direct Guard Service to your Site
If your site would like to use a direct guard service available for emergency patrols at night, use this guide to configure the Guard Company's direct information for call outs. Providing this information will allow the operators access to call the ...
Add an Address to a Site
Add structured address data to a Customer Site. The address information will be pre-filled with the Account's primary address. If you create a site at a different address, change it before submitting it. Line 1 This line should include the Street ...
How to add a site map to a Site
Under the SITE MAP tab your app, you can upload your site map for operators to have situational awareness of the cameras they are monitoring. Clicking on the image file will display a pop-up and verify the correct map was uploaded!
Add a Contact to a Site
Input contact information while creating a new Customer Site Name Contact first and last name Type Emergency: Contact this person in the event of an emergency Reports: Send this person daily reports by email Site: This contact is a site phone (should ...
Add a Camera to a Site
Add a camera and configure all of its details from inside the app VMS ID The cameras ID number in the VMS Name The cameras name is displayed in the UI and reports VMS Name The camera's name in the VMS and VMS apps Critical Notes Critical notes for ...
Add a Monitoring Schedule to a Site
Start Time This is the time the Site will automatically ARM End Time This is the time the Site will automatically DISARM Timezone This is the timezone that will be used to control the scheduling of the site. Always set this to the closest major city ...
Configure billing for a Site
Setup the Subscription, Setup Fees, and Payment Method Billing Entity Name This is the name that will be used on invoices. This should be the legal name of the corporation or person, as it appears on bank statements. Billing Email All billing-related ...
Add Alarm Info to a Site
Central Station The name of the monitoring agency responsible for the intrusion alarm system on site. Phone (and Extension) Phone number for the Alarm Monitorong Station CSID The Central Station Identification number AR The central station Account ...
Complete the Overview for a Site
Name The name you select here will be the Name displayed for this Site in web and mobile applications. This is a "Friendly" name and is used in the UI. *Billing Entity names are set in Subscription settings Type Commercial or Residential Merchant ...
View and Edit your Site SOPs
Standard Operating Procedure lists are the ordered actions that the operator is instructed to take in the event of an incident escalation for your specific site. Take a look at the below example in your Bounty Hunter app: You'll notice that in an ...
Signal Testing
After you have added a camera, you can test the signals by going into the chosen Site and clicking Edit. Scroll down to the Cameras section, and you will see the Test Events label beside "Enable all" and "Disable All". You can use these buttons to ...