Create Account
Add an address to a Account
Add structured address data to a Customer Account. Line 1 This line should include the Street Number, Street Name, Street Type, and Street Direction, in a single line. Line 2 This line should include the Unit or Suite information Country Select a ...
Add a primary Contact to a Account
Input primary contact information while creating a new Customer Account First Name Account owner first name Last Name Account owner last name Phone Account owner mobile phone number. The phone will be used for MFA and TOTP codes. Email Account owners ...
Configure SLAs for a Account
Service Level Agreements set the target First Action time for your customer. Exceeding these times triggers an "SLA Breach" warning for the monitoring center. Event Level Types (SLA Groups) Event Types (Acknowledgement / Dispositions)
Add a Name to a Account
The name you select here will be the Name displayed for this Account in web and mobile applications. This is a "Friendly" name and is used in the UI. Billing Entity names are set in Subscription settings
Connect existing VMS customer to Account
When creating a new customer to bring up for monitoring using our Bounty Hunter PRO app, you will be asked in this section here: If your customer has already been created and exists inside of your VMSADMIN account, you can click EXISTING VMS CLIENT: ...