The softphone located at the top right corner in Bounty Hunter can be used for both inbound and outbound calling.
This can be used anytime you need to manually dial out a number simply by clicking on the icon.
A few things to note:
When you have entered in a number correctly to dial out the phone icon will turn green.
If you have incorrectly typed in the number adding invalid characters, please refresh your page before reentering it in correctly.
When a call is coming through the software it will look like this in the top right corner:
Simply click on the green phone icon to pick up the call.