Upon initially setting up your billing, you will want to set the Taxes and Tax types. They can be found in Settings -> Billing -> Taxes Tab: 1. Tax Types let you group certain types of taxes, for example, Labor, Transfers, Set up: ‘Add Tax Type’ tab ...
To create and publish a Camera Plan make sure you and your Monitoring Center have set: 1. Payment Method 2. Taxes and Tax Types 3. Setup Fees Camera Plan (Product) - is a subscription that charges once per month. The PRODUCT MANAGEMENT TAB is where ...
Use this guide to navigate your overage invoicing if you are an integrator and bill your customers directly. 1) Re-occurring Billing 2) Your Set Up Invoice 3) Overage Invoicing Overage The Merchant is the Integrator. Invoices and bills that will be ...
Set Up Fees Setup fees allow you to set the prices for the flat fees that you charge for setup, installation, and activation of monitoring services. You can find them in Settings -> Billing -> Setup Fees Tab: To create a Setup fee - choose the ‘New ...
When an event triggers in the VIDEO tab of your camp menu that requires attention and is anything other than normal, you will want to escalate this as an incident. Steps to escalating an event: 1. Select the event window and it will highlight this ...