Menu Alerts on the Integrator level will allow you to create alerts for system events that will be delivered to your main integrator email inbox or to your registered managers. From here you can create rules to have alerts for all of your customers delivered to a single inbox rather than multiple emails for every customer.
To create a new alert click on Create System Event button and choose a customer for whom you want to create the alert. On the next page configure parameters for this new alert:
The notification filtering option will aggregate alerts into one notification rather than sending out a new alert each time there is a problem with one of the selected cameras.