Follow the link under the "Forgot your Password?" on the login screen and follow the prompts. You should receive an email with a password reset link shortly.
Follow the steps to add a new User on a Customer account Navigate to User Interface Click Add Button Enter First Name (required) Enter Last Name (Required) Enter Email (Required) -> This email is their login. Choose Roles for the new Login (If ...
As an Integrator, your admin dashboard will be laid out as follows once you have logged in: • A manager can be either be program or billing administrator and performs duties assigned by integrator To Find the Integrator Managers Interface follow the ...
Understand the following process to change Client Login Information and other information for a Client Login You can: Change a Login's information Delete the Login entirely View Historical Data for the Login Navigate to User Interface (Search "find ...
Camera list shows all connected cameras. Start typing camera name to search for it. At the bottom of the list you can filter cameras by: Online - shows cameras that are currently online - this tab is opened by default the first time the video portal ...
"ONVIF Authentication Failed" message is displayed when the provided user credentials do not match the camera's ONVIF user. This can happen either when adding a new camera or after the camera was reconfigured locally. Also, some special characters ...