Once inside your incident, there may be multiple events populating on the left hand side of your incident management screen, sometimes with different dispositions.
This will depend on the disposition status that it was escalated with.
IE: Normal, Suspicious, Trespassing
If you want to quickly filter these events you can use these buttons here to sort the level of disposition:
Any Disposition outlined in PURPLE will be visible to you.
For example, if you want to see all L3 incidents, use your mouse to unhighlight the other dispositions so L3 is the only bubble highlighted in purple.