Customer Events - Explanation of Events Interface

Customer Events - Explanation of Events Interface

These are detailed descriptions about what you can find in the Events Tab Interface

 

  1. Events Tab -> Logs of all the Events for a Customer
  2. Show Logs by Time ->  Shows All the Logs in the Last Number of hours for this Login, Current maximum 24 hours 
  3. Show Logs by Period -> Shows all the logs between a Start Date  and an End Date, Current Maximum 1 month per search
  4. Timezone -> Choose for reporting if it uses Local Computer time or UTC Standard Time
  5. Log Settings -> Particular Settings for each Log option
    • Time -> Choose How many hours and minutes previous you want to see total (maximum 24 hours)
    • Period -> Choose Starting Day (maximum 1 year earlier start date)
    • Period -> Choose Ending Day(maximum 30 days total)
  6. Entries per page ->  Choose how many Events you see on the page, choice of 10/25/50/100
  7. Reset Filters -> Logs can be filtered by Message, Operation, User, Customer, IP, and Location. This resets entered filters.
  8. Columns ->Choose Columns to be Seen in the logs
    • ID -> Unique Identifier for this Event
    • Device Name -> See Below
    • Sensor Type -> See Below 
    • Event -> See Below 
    • Event Type -> See Below 
    • Message -> See Below 
    • Date and Time -> See Below 
  9. Reset Settings -> Resets Column Settings to Default
  10. Refresh -> Refresh the Log to see any changes
  11. Device Name -> The Name of the Device that Created the Event
  12. Sensor Type -> The Type of Device that Created the Event
  13. Event -> Individual Event Name
  14. Event Type -> The Analytics Process that Caused the Event
  15. Message -> Descriptive Message Posted by the Guard on your event
  16. Date and Time -> The Date and Time the Event happened

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