Customer Account Logs - Explanation of the Logs Interface

Customer Account Logs - Explanation of the Logs Interface

Use this page as a description of all the areas and what you can do on it.

 

LOGS INTERFACE

  1. Logs Interface 
  2. Show Logs by Count -> Shows a certain number of logs in reverse on the specific day chosen 
  3. Show Logs by Time ->  Shows All the Logs in the Last Number of hours for this Login, Current maximum 24 hours 
  4. Show Logs by Period -> Shows all the logs between a Start Date  and an End Date
  5. Timezone -> Choose for reporting if it uses Local Computer time or UTC Standard Time
  6. Log Settings -> Particular Settings for each Log option
    • Count -> Choose how many Logs
    • Count -> Choose What Day you want to see ( maximum 1 year in history)
    • Time -> Choose How many hours and minutes previous you want to see total ( maximum 24 hours)
    • Period -> Choose Starting Day (maximum 1 year earlier start date)
    • Period -> Choose Ending Day(maximum 30 days total)
  7. Information ->  Description of Range of Information currently found
  8. Reset Filters -> Logs can be filtered by Message, Operation, User, Customer, IP, and Location. This resets entered filters.
  9. Columns ->Choose Columns to be Seen in the logs
    • Date and Time -> See Below
    • Message -> See Below
    • Operation -> See Below
    • User -> See Below
    • Customer -> See Below
    • Customer ID -> The unique Identifier of customer that was changed
    • IP -> See Below
    • Location (By IP) -> See Below
    • User Agent -> More in-depth information on the device used 
  10. Reset Settings -> Resets Column Settings to Default
  11. Refresh -> Refresh the Log to see any changes
  12. Date and Time -> The date and time the changes were logged
  13. Message -> Descriptive Event Message, This is a sentence explaining what happened in this log.
  14. Operation -> The name of the Operation 
  15. User Changes -> The User who changed the account
  16. Customer -> The Customer Account
  17. IP -> Logged IP of User who created the Log addition
  18. Location (by IP) -> Estimated location of above Ip ( if possible)
  19. Show Entries ->  Choose how many  Entries you see on the page, choice of 10/25/50/100

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