To set up a new Monitoring Center simply follow these steps below:

• The first thing you need to do is sign into Bounty Hunter with your Platform Owner credentials that have the top tier platform.
  You are able to tell if you have logged in with the right credentials if you see these two language buttons under your name at the top left corner ()
  
  

• Open the ‘Accounts’ Tab  and click ‘New Account’ in the top right corner .

• Fill out the ‘Add Account’ form fields
  - Name* - name of your Monitoring Center,
  - Type* - Choose ‘Monitoring Center’ from the dropdown list,
  - Softphone Enabled - If you will be using a phone system within the platform, click on the     
    ‘Softphone Enabled’ checkbox and enter in the ‘Softphone Number’.
    ‘Callback Number’  that an inbound call can reach that monitoring center (this number will   
    also be displayed on the softphone interface when making a call from the station).
  
  
  
  Fill out the ‘Address’ section fields: the required fields are marked with an asterisk.
  
  
  In the ‘Contact’ section ‘Error Email Address’ and ‘From Email Address’ fields allow you to enter email addresses your customers will see in receiving errors and reports emails from your Monitoring Center. 

Note: To make this feature enabled additional server side configuration is required, you must contact support. If no ‘From Email Address’ is specified the default Local Security emails will be used.



Fields to fill out in the ‘Invoice Settings’ section
- Invoice Prefix* - this 3 characters value is the prefix for the invoices that will be issued from your Monitoring Center. Tip: the first 3 letters of your monitoring station name makes it easy!

Note: Here is the invoice prefix in the invoice:
- Invoice Starting Number* - change it if it differs from 1 in your Accounting,
- Invoice Footer - to add any information to your Monitoring Center invoices footer.

In the ‘VMS Settings’ section use your custom VMS domain if you have one. Otherwise the domain vms.localsecurity.org will be used.

Add any Zendesk Support  you would like to integrate by simply pasting your HTML snippet provided by Zendesk in the field required.

Emergency Response Data Platform Integration section.
Integration used on our platform for Emergencies is RapidSOS.
Enter the Client Id, Client Secret and Agency ID of the Response Platform to enable the feature to dispatch your site's incident with the Emergency Operator.


Note: Here is the Emergency Operator feature within the incident tab:

• Then, scroll to the top of your page and click the ‘Save’ button. You will be brought to your main account page.
  

• If you added credentials  into the Emergency Response Data Platform Integration section in the previous form, you need to establish a webhook.
  To do so,  hit the Validate Credentials and Establish Webhook link to create a webhook to allow your Monitoring Center dispatch the events and receive events notices from ECC. 

• Lastly, you have to enter  the API Key, Email and Password of your Camera Glue platform integrator account.

You are able to find the API Key Value in the Camera Glue platform integrator account -
Dropdown menu > Api and click the ‘Copy’ button next to the value .
After entering the VMS details click the ‘Save’ button.

Congratulations, your Monitoring Center is successfully created!