Camera Configuration Checklist Here’s the checklist to set up your camera for optimal communication with our platform. Video Compression set to H.264 Ensure your camera’s Video Compression is set to H.264. Our platform communicates with your camera ...
If your camera's playback stream or live stream looks similar to this, it is an easy fix. It may look like it is presenting on the VMS side, but it is due to a configuration issue on the device itself. You'll want to log into your camera GUI and ...
There are lots of situations that will result in no video stream and thus there is no one solution that will fit all situations. So the first step in troubleshooting is to collect as much information about the camera and problem as possible. If your ...
Virtually any IP camera that has an RTSP stream can be added to our system. In order to add a camera to our system using the Generic option, you will need to configure a port forwarding rule to allow our servers to reach the camera's RTSP stream. The ...
As long as you have first successfully installed the correct firmware and push module onto your camera keep in mind that it can take up to 5 minutes for the initial handshake to process. If you close the camera info window in Admin portal and use the ...