Cloud VMS Platform

Platform Overview

• Analytics Categories
• How many cameras can I connect?
• When do you delete my data?
• Can I set limits?
• Can I save video clips to my computer?
• How do I change my password?

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Security

• What are Plug and Play servers?
• How can we lock down our remote location and still monitor it through streaming video?
• How can I create a secure and reliable direct camera-to-cloud connection without port forwarding?
• Is storing video in the cloud secure?

VMS Portal

• Top Menu Functions
• Video Portal Does Not Work or Shows Unexpected Results
• User Interface Overview
• Thumbnails: What are these and how to use them?
• Clips Library
• Configuring Screen Layouts & Assigning Default Layout

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Mobile App

• Android App

Account

• We have a government entity client. Can we have certified environment for public sector account?
• I’m a hardware reseller, can the Local Security platform work for me?
• Is there any hidden fees? (per user, account, site, etc.)
• How do I cancel my account?
• How do I become a Local Security Partner Integrator?
• Can I have separate account for each physical location?

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Integrations

• Can I integrate Pakedge cameras?
• Can I integrate Lilin cameras?
• I’m VMS, access control, etc. provider. Can I integrate the cloud functionality into my platform? What integration options do you provide?
• Do you support PTZ?
• Do you support dual audio?
• Do you provide UI components?

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Internet Connectivity

• What is the bandwidth requirement per camera or per site?
• What are the ways to minimize internet consumption?
• My internet is not stable, how would I prevent loss of footage?
• Can I use the cloud on large installation sites?
• Can I use SD cards to avoid loss of footage during internet interruptions?
• Can I connect site through satellite or cellular internet? What are the best practices?