Any ONVIF compliant device (camera or NVR) can be added using ONVIF option. To add a device using ONVIF option you will need to setup port forwarding for HTTP and RTSP ports of the device.
The recommended sequence of steps to add a device using ONVIF option:
- Update the camera to the latest Firmware.
- Configure the camera (IP and general settings).
- Make sure that the ONVIF user is configured.
- Configure Port Forwarding on your router.
- Add the camera to the Local Security cloud service.
- Configure stream quality settings.
Make sure that the camera has the latest firmware updates installed.
Configure Network settings of the camera, make sure to use appropriate Gateway and DNS settings for your local network, check HTTP and RTSP port settings. We recommend configuring the camera to Static IP address otherwise the Port forwarding rule will be invalid if the camera will be reassigned to a new local IP address by DHCP service.
IMPORTANT: For some camera models, a separate ONVIF user has to be created.
The exact procedure to create a port forwarding rule will depend on the model of your router and/or modem. In general, you will need to have Administrator level access to the router at the camera's location. In the router web interface search for Port Forwarding option. Under the Port Forwarding menu you will need to create a port forwarding rule that will specify Public (sometimes called External) port and Local (sometimes called Inbound or Private) ports. For Public port, you can use any unused port. For Local port make sure to use the RTSP port of the camera, default is 554 for the first rule, and HTTP port of the camera for the second rule, default is 80. Make sure to select TCP/UDP for the protocol, in some router this mode is called "Dual" for both rules. And provide the local IP address of the camera.
After you have configured the camera and your router you can add this camera in our Admin portal. In the Admin portal select a customer and open Cameras Menu, click Add button and select ONVIF option.
We recommend using a DNS service to map the path to the camera. If you do not have DNS service configured you can use the direct IP address of the LOCATION where the camera is installed. To find the IP address of the location connect a computer to the router through which the camera is connected to the internet and do a Google search for: “What is my IP”. The first link in the results list will show the IP address of the location copy IPv4 address and use it in the HTTP access URL line. If you use the direct IP address be aware that when your internet service provider changes the IP address for your modem all cameras at this location that use a direct IP address to stream will lose connection to our servers and you will need to provide a new direct IP address for each camera in our system to resume services.
For HTTP port use PUBLIC Port number that was configured on the router for HTTP access.
For RTSP port use PUBLIC Port number that was configured on the router for RTSP access.
Use the camera’s ONVIF user credentials for Username and Password fields. These credentials can be the same as the one used to access the web interface of the camera but if the camera has a separate ONVIF user then use credentials for the ONVIF user (not all cameras have a separate ONVIF user).
Using the Quality Preset slider to configure desired quality settings for the camera and our system will adjust the camera streaming profiles according to the camera's available resolution list and quality presets.
Click Create to add the camera to our system.
After the camera integration process completes you can check camera settings and adjust them if needed. To access the camera configuration page click on the camera name from the Cameras table and go to the Quality tab. Here you can change Streaming profile, resolution, image quality, and target bitrate settings.
Archive duration is set according to the customer's default settings, though it can be changed from the Recording tab of the camera properties.
If the camera supports ONVIF event configuration you will be able to modify the camera's motion detection, line crossing and/or any other analytical modules from the Analytics tab. Also from the Analytics tab server-side analytics can be turned on.
For ONVIF cameras only Pay as you go billing option is available at this time so the total monthly bill for each camera will consist of the total storage used by the archives of this camera plus the total traffic that was used when the camera was viewed either through the Video portal or through the mobile application.